Refund policy

A little understanding, if the guide is not right for you

We put care into every LittleEveryday guide, and we hope it offers something useful for everyday life. If you feel our work is not the right fit, please get in touch. You are welcome to request a goodwill refund within 14 days of your purchase.

How to ask

Use our contact form and include your order number and the email address used at checkout. A short explanation of what did not meet your expectations helps us understand your request and improve our guides. Please do not include sensitive medical information.

We review goodwill requests individually and will let you know the outcome. This is an invitation to contact us, not an unconditional money-back guarantee.

Problems with your download

If you cannot access the file, received the wrong file, or believe the guide is faulty or not as described, please contact us so we can help resolve the problem. Our products are digital downloads; there is no physical item to send back.

Approved refunds

Approved refunds are returned to the original payment method. The time taken for the credit to appear depends on your payment provider.

Your consumer rights

This goodwill policy is in addition to, and does not limit, any cancellation rights or remedies available under applicable consumer law. The 14-day goodwill request period does not restrict claims or remedies that apply by law. We do not treat downloading a file, by itself, as a waiver of your statutory rights.